---
title: "Contact Us — Owlbee"
description: "Questions about Owlbee AI chatbots? Read the FAQ or send us a message and the team will get back to you."
canonical: "https://owlbee.ai/contact"
updated: "2026-10-19"
---

Contact

# We'd love to hear from you.

Have questions? Send us a message and we'll respond as soon as possible.

## Get in touch

### Email

[support@owlbee.ai](mailto:support@owlbee.ai)

### Response Time

We typically respond within 24 hours

### Support Hours

Monday - Friday

9:00 AM - 6:00 PM (EST)

### Live Chat

Try our Platform Assistant chatbot in the bottom-right corner for instant help!

## Frequently asked questions

### What are the costs?

Please look at our pricing section for pricing information.

### What file formats can I upload for training?

You can upload PDF, DOCX (Word documents), and TXT files. The platform automatically processes these documents to train your chatbot with your content.

### How do I embed a chatbot on my website?

After creating and training your chatbot, you'll get a simple HTML embed code. Just copy and paste it into your website's HTML, and the chatbot will appear as a floating widget in the bottom-right corner.

### Can I create multiple chatbots?

Yes! You can create unlimited chatbots for different purposes, websites, or departments. Each chatbot can be trained with different documents and have its own unique knowledge base.