An AI chatbot for service businesses that books calls
When you are with a client you cannot answer the phone, and a lot of enquiries arrive after hours. Owlbee answers questions about your services and books calls into your calendar while you get on with the work.
Made for businesses that sell their time
Clinics and therapists
Explain treatments, prices and what to expect, then book an initial consultation. Keep medical advice off the table with clear instructions.
Salons, spas and studios
Answer questions about services, prices and policies, and book a call or consultation.
Law firms and accountants
Describe your practice areas and how you work, and book a first call without giving advice in the chat.
Agencies and consultants
Explain your services and process to prospects and book discovery calls.
Trades and home services
Confirm service areas, what you do and do not do, and set up a call to quote.
Tutors and course providers
Share timetables, fees and levels, and book an intro call.
From question to booked call in one conversation
A prospect usually has a few questions before they are ready to talk: do you cover my area, how much does it cost, how soon can you start. Owlbee answers those from your own content, then offers a time to talk. The visitor picks a free slot from your real availability and both of you get a confirmation email with a calendar invite. Read more about appointment booking in the chat.
Paste your Google Calendar, Outlook or iCloud calendar link and existing appointments block those times automatically, so nobody books over a client.
Customers increasingly expect this. In Zendesk's CX Trends 2026 research, 74% of consumers said they now expect customer service to be available around the clock.
What to train it on
- Your services and what each one includes
- Prices, or how you price and what affects the quote
- Service areas, opening hours and how to find you
- Your process: what happens after someone books
- Policies: cancellations, deposits, payment and guarantees
- The questions you are asked most often
Set clear boundaries
For regulated work such as health, legal or financial services, tell the chatbot in its instructions to share general information about your services only, and to book a call for anything that needs professional advice. Do not ask visitors to share medical, legal or financial details in the chat: Owlbee is built for general enquiries and bookings, not for handling sensitive personal records.